Home Forums Newsletter Plugin Support Goodbye message translation doesn’t work

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    I use the plugin on a multilingual site and it works so far very good with one single exception: if a user unsubscribes, the goodbye message won’t be tranlated so everyone gets it on the standard language.

    I set up the translations for every system message on the exact same way and they work on any other case but not with the goodbye message.

    Is there a way to fix this issue?

    Thank you for the support in advance.


    Hi, the message should be sent using the subscriber language: could you check the language of the subscriber you’re testing?


    Hi, yes this is exactly the problem. I receive the opt-out mail always in the standart language. Regardless in which language I subsribe. With the welcome language and other system mails works perfectly. Only the goodbye mail doesn’t have the right language.

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