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From email is not considered

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  • March 5, 2015 at 9:36 am #15313
    Johnny B.
    Participant

    Hi,

    I set up the email configurations like below:

    Sender email address: newsletter@domain.com
    Sender name: Domain

    However, they are not considered when the newsletter is sent:

    Is this a bug or should I make other changes?

    Thanks!

    March 5, 2015 at 5:05 pm #15314
    Stefano
    Keymaster

    Hi, the provider is forcing it. On bluehost the newsletter@domain.com email should be a real email and domain.com should be the blog domain.
    Ask the bluhost support, clearly they are replacing the address with a bluehost one.

    Stefano.

    March 5, 2015 at 5:47 pm #15316
    Johnny B.
    Participant

    Thank you so much! I didn’t think at that, but most probably you’re right.

    I told my client to ask the provider to add this email. 🙂

    Thanks again!

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