Home Forums Newsletter Plugin Support Follow up not working

Viewing 9 posts - 1 through 9 (of 9 total)
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  • #7739
    Anonymous
    Inactive

    hi, i’m trying to get the follow up module to work, but i had no success till now. I’ve set a cron job with my host according to the instructions, but still no luck.

    here are the settings

    http://i45.tinypic.com/fyefxz.png

    #7740
    Stefano
    Keymaster

    Hi I see a problem not strictly connected to feed by mail: the delivery engine is shutted down. Try to deactivate and reactivate the plugin.

    About the followup, do you have some subscribers active on followup?

    Stefano.

    #7741
    Anonymous
    Inactive

    ok i guess that did the trick. Now it seems to be active.

    Here’s a picture
    http://i50.tinypic.com/14xmfir.png

    Regarding the followup, here are the settings

    http://i47.tinypic.com/2mgjzag.png

    Should i do anything else? Where do i see if the subscribers have the follow up?

    Thanks for your help!

    #7742
    Stefano
    Keymaster

    Open the details of the last subscriber you find on subscriber management panel and you can see if the “followup” is set to yes.

    If so he should start to receive the emails you configured.

    Stefano.

     

    #7743
    Anonymous
    Inactive

    by details you mean profile? I don’t see an option like that.

    #7744
    Stefano
    Keymaster

    On subscriber panel, when you have a list of subscribers just press EDIT on one of them.

    Stefano.

    #7746
    Anonymous
    Inactive

    I don’t see a follow up field there at all

    http://i50.tinypic.com/10sgd9l.png

    #7749
    Stefano
    Keymaster

    Write me privately at stefano@satollo.net, you probably are using an old follow up module version.

    You can see that on welcome panel.

    Stefano.

    #7751
    Anonymous
    Inactive

    ok just send you a mail.

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