Home › Forums › Newsletter Plugin Support › Follow up not working
hi, i’m trying to get the follow up module to work, but i had no success till now. I’ve set a cron job with my host according to the instructions, but still no luck.
here are the settings
http://i45.tinypic.com/fyefxz.png
Hi I see a problem not strictly connected to feed by mail: the delivery engine is shutted down. Try to deactivate and reactivate the plugin.
About the followup, do you have some subscribers active on followup?
Stefano.
ok i guess that did the trick. Now it seems to be active.
Here’s a picture http://i50.tinypic.com/14xmfir.png
Regarding the followup, here are the settings
http://i47.tinypic.com/2mgjzag.png
Should i do anything else? Where do i see if the subscribers have the follow up?
Thanks for your help!
Open the details of the last subscriber you find on subscriber management panel and you can see if the “followup” is set to yes.
If so he should start to receive the emails you configured.
by details you mean profile? I don’t see an option like that.
On subscriber panel, when you have a list of subscribers just press EDIT on one of them.
I don’t see a follow up field there at all
http://i50.tinypic.com/10sgd9l.png
Write me privately at stefano@satollo.net, you probably are using an old follow up module version.
You can see that on welcome panel.
ok just send you a mail.