Follow up not working Home › Forums › Newsletter Plugin Support › Follow up not working This topic has 8 replies, 2 voices, and was last updated 10 years, 6 months ago by alexitsios. Viewing 9 posts - 1 through 9 (of 9 total) Author Posts April 8, 2013 at 6:55 am #7739 alexitsiosParticipant hi, i’m trying to get the follow up module to work, but i had no success till now. I’ve set a cron job with my host according to the instructions, but still no luck. here are the settings http://i45.tinypic.com/fyefxz.png April 8, 2013 at 9:47 am #7740 StefanoKeymaster Hi I see a problem not strictly connected to feed by mail: the delivery engine is shutted down. Try to deactivate and reactivate the plugin. About the followup, do you have some subscribers active on followup? Stefano. April 8, 2013 at 9:59 am #7741 alexitsiosParticipant ok i guess that did the trick. Now it seems to be active. Here’s a picture http://i50.tinypic.com/14xmfir.png Regarding the followup, here are the settings http://i47.tinypic.com/2mgjzag.png Should i do anything else? Where do i see if the subscribers have the follow up? Thanks for your help! April 8, 2013 at 10:03 am #7742 StefanoKeymaster Open the details of the last subscriber you find on subscriber management panel and you can see if the “followup” is set to yes. If so he should start to receive the emails you configured. Stefano. April 8, 2013 at 10:31 am #7743 alexitsiosParticipant by details you mean profile? I don’t see an option like that. April 8, 2013 at 10:44 am #7744 StefanoKeymaster On subscriber panel, when you have a list of subscribers just press EDIT on one of them. Stefano. April 8, 2013 at 10:48 am #7746 alexitsiosParticipant I don’t see a follow up field there at all http://i50.tinypic.com/10sgd9l.png April 8, 2013 at 11:22 am #7749 StefanoKeymaster Write me privately at stefano@satollo.net, you probably are using an old follow up module version. You can see that on welcome panel. Stefano. April 8, 2013 at 11:43 am #7751 alexitsiosParticipant ok just send you a mail. Author Posts Check out our premium plans with priority support. Viewing 9 posts - 1 through 9 (of 9 total) You must be logged in to reply to this topic. Log In Username: Password: Keep me signed in Log In