I don’t understand how the follow up module works. It is enabled in the configuration panel and “Add to follow up every new subscriber?“ is set on “yes“. But, in their profile, some subscribers have the “follow up” flag on “yes” and others on “no” (only confirmed or unsubscribed subscribers if this can help you understand the issue).
And I don’t give my subscribers the possibility to change the setting in their profile page. There’s a mystery here for me…
Anyway, whether the “follow up” flag is on or off, the follow up mails aren’t sent.
I still have the Newsletter 3.1.1 version. Do you think it could help if I upgrade to the 3.1.5?
I hope you can find out what goes wrong and help me find a solution.