Home Forums Newsletter Plugin Support Fatal Error when trying to subscirbe

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  • #12136
    Ditte
    Participant

    Hi

    For some reason the plugin has stopped working and I cannot seem to figure out why. Im not sure when it stopped working either but Im guessing its after an update of some sort.

    When trying to subscribe I get the following message

    Fatal error: Class ‘Newsletter’ not found in /home/dinsymas/public_html/wp-content/plugins/newsletter/do/view.php on line 12

    Do you know whats wrong?

    Thanks

    #12137
    Stefano
    Keymaster

    The line you reported (…/newsletter/do/view.php) is not part of the subscription process but I don’t know why that page is activated and more it should not show that error message, it means the plugin is not active!

    Bye, Stefano.
    Already tried Nearby Photos? Try it and see what’s happening around you!

    #12138
    Ditte
    Participant

    That didn’t really help me much :/ The plugin is set to active (tried deactivating it and then reactivate it but obviously no change). Don’t want to delete/re-install and lose all my current subscriber information. So strange when it used to work without any problems. Hopefully I will figure it out somehow.

    Thank you for the fast reply though.

    #12139
    Stefano
    Keymaster

    Hi, it would be useful if you can share your blog address so I can test it. Deleting the plugin does not delete subscribers or configurations.

    Bye, Stefano.
    Already tried Nearby Photos? Try it and see what’s happening around you!

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