Home Forums Newsletter Plugin Support Fatal error: Class 'NewsletterSubscription' not found

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  • #11393
    Muhammad
    Participant

    I am using your newsletter plugin since quite some time, the version I first installed on my site was Version 3.0.7. I am currently using latest 3.5.9 version.

    I am facing this error whenever I fill in my email address in newsletter form and hit subscribe button. It takes me to following URL:

    http://www.mywebsite.com/wp-content/plugins/newsletter/do/subscribe.php

    And shows following error:

    Fatal error: Class ‘NewsletterSubscription’ not found in /hermes/bosoraweb111/b2738/…./wp-content/plugins/newsletter/do/subscribe.php on line 12

    I have tried downgrading to version 3.0.7 which I had in my backups, but the error still exists. I cannot find any help online to fix this issue. Please help.

    #11394
    Muhammad
    Participant

    Following is my newsletter subscription form:

    <form method=”post” action=”http://www.mywebsite.com/wp-content/plugins/newsletter/do/subscribe.php&#8221; >

    <input name=”ne” type=”text” placeholder=”enter email address” />
    <input name=”submit” type=”submit” value=”Submit” />

    </form>

    #11395
    Muhammad
    Participant

    Following is my newsletter subscription form:

    <form method=”post” action=”http://www.mywebsite.com/wp-content/plugins/newsletter/do/subscribe.php&#8221; >

    <input name=”ne” type=”text” placeholder=”enter email address” />
    <input name=”submit” type=”submit” value=”Submit” />

    </form>

    #11397
    Stefano
    Keymaster

    That file load the wp-load.php file to boostrap wordpress. If you have a custom folder structure that initialization may fail.

    #11404
    Muhammad
    Participant

    Custom folder structure? wp-load.php is at root, newsletter plugin with all of its files is in wp-content/plugins/newsletter

    Could please be more specific about how to fix this issue. I’ve tried to completely un-install the plugin, re-isntall and cofigure, but still same error. If you want, I can send you screenshots of my directory structure.

    PS: My site is not supported with bootstrap.

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