Emails displaying as html code

[Prince]

Hi there,

I just started using this plugin, so far everything seems to work great.
The problem I’m having is when I send emails, they display as html code.

I’m not sure if there is something I did wrong during set up. And I cannot find anything similar to this in the forum.

So far to troubleshoot I’ve tried various themes, they all give the same result.

Any help on this would be greatly appreciated.

[Prince]

I just noticed that after emptying the textual message area and leaving it blank, the html appears in the email.

[Stefano]

Hi, but are you editing the email with the visual editor or in html source mode? Does the editor appear when you’re composing the email? It’s only in your email client that the email is shown in that wrong way?

[Prince]

Hi, Thanks for the quick reply,

That’s right, only in the email client does the email look strange.

in the editor everything looks fine, using the visual editor.

haven’t used the html source mode for anything as of yet because I didn’t see a need to.

after some experimenting it seems when there is text in the ‘textual message field’ that the emails appear abnormal. but when the textual message is blank the emails appear normal. I’m not sure if the textual message part is absolutely necessary but from what I’ve read it seems like it should be included.

[Stefano]

But only your email client has this problem? If you send the email to gmail or other provider, does it look correct?

[Prince]

no sir, it has the same results across the board, I tried different clients, and different browsers. Whenever the textual portion is populated the emails show as code

[Stefano]

I suspect your mail server is changing the email’s body. Can you add me as test subscriber and send me a test? Use as address satollo@gmail.com.

[Prince]

just sent it, should be from Caribbean Twist… saying that my mail server may be changing it, would that be due to the fact I’m building/testing on a local server?

[Stefano]

Hi, the email with the textual part comes totally scrambled as if someone (the mail server) is removing spaces and line feed, so the mail client cannot separate the textual part from the html part.

Is like the mail server is considering the email a pure textual email… possible?

[Prince]

I just wanted to come back and update this post. The problem was caused by the fact that I was using my local server. Once I went live the text version of the email as well and did not create any scrambles.

All is great!!

Thanks again for the great plugin!

[Author]

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