Home Forums Newsletter Plugin Support Email not sent

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
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  • #16293
    paulo.vinicius
    Participant

    The email newsletter is not being sent.

    Does anyone know what can it be?

    #16294
    Stefano
    Keymaster

    Hi, can you explain better what is not going well. Test email, diagnostic test, plavvedn newsletters, …?

    Thank you.

    Stefano.

    #16295
    paulo.vinicius
    Participant

    The test email ok,

    what is not being sent is the email Newsletter

    #16297
    Stefano
    Keymaster

    Is the newsletter you created listed in “sending” status?

    #16309
    zempella
    Participant

    Greetings to you Mr Stefano.
    I posted 2 new topics that contains important questions about the newsletter plugin,
    but you did not see the topics.
    I apologize for posting this message here, I did this just to get your attention to my 2 important topics below:

    https://www.thenewsletterplugin.com/forums/topic/the-export-function-for-preferences-does-not-work-properly-for-excel

    and this 2nd topic

    https://www.thenewsletterplugin.com/forums/topic/questions-about-the-grabber-extension-and-the-message-coding-format-used

    Kindly respond to the 2 topics above, Thank you.

    #18198
    dcutri
    Participant

    I’m using the Godaddy SMTP using your instructions (sending through WordPress doesn’t work). When I try to send a test email (any kind of test email) I get a success message that it worked, but then I never receive the email. When I try to send the newsletter, everything seems to work. It all looks great: the status says “Sending” and slowly the list goes from 0 emails sent to 43 emails sent (I only have 43 confirmed subscribers). The logs show no errors. So, it seems like everything is working, but the emails never arrive! I keep checking my Inbox, and nothing comes. Very frustrating. Please help. I appreciate any help you can give. By the way, the “From” email address is a valid email address with the same domain as the website.

    • This reply was modified 6 years, 10 months ago by dcutri.
    #18200
    dcutri
    Participant

    I got it working, but your instructions are all wrong, Stefano. Here’s how to make a GoDaddy shared hosting account work with Newsletter:

    SMTP host: smtpout.secureserver.net Port: 80
    Authentication: the username and password for your Godaddy email account

    #18239
    Stefano
    Keymaster

    No, that is your SMTP mail service on godaddy, they should have a generic mail service for sites… or maybe they changed it.

    #30590
    vincesmith
    Participant

    Planning to try this one, but right now I am using the newsletter provided by this http://www.digitekprinting.com/letterhead, they also managing all my business needs.

Viewing 9 posts - 1 through 9 (of 9 total)
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