Getting Started

email address is blocked

Home › Forums › Newsletter Plugin Support › email address is blocked

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • October 17, 2013 at 4:15 pm #9510
    ivo
    Participant

    Hello ,

    I have used our newsletter for the first time. I get an answer from a subscriber who wanted to unsubscribe :

    This subscription can’t be completed, sorry. The email address is blocked or already subscribed. You should contact the owner to unlock that email address. Thank you.

    I have tried it myself and i cannot unsubscribe myself either.

    can you help me. thanks, Ivo

    October 17, 2013 at 9:43 pm #9515
    Stefano
    Keymaster

    May be the default message is misleading. On subscriber management panel does that address are in unsubscribed status?

  • Author
    Posts
Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.