Home Forums Newsletter Plugin Support E-mails not sent but test e-mail is working

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  • #24450

    Hello everyone,

    I am just starting with Newsletter plugin and have the following problem:

    I have configured SMTP in the Newsletter plugin and successfully sent test e-mails – they will both appear in the recipient’s inbox and SMTP account’s outbox, so that’s fine. The problem begins when I’m trying to send real newsletters – the plugin says that the e-mails have been sent, sending to one test subscriber only for now, so I can see the Status as ‘sent’ and Progress as ‘1 of 1’, but there’s nothing in my inbox and nothing in the SMTP account’s outbox.

    Any idea what’s going on?


    You newsletter could be dropped by your provider. Create a simple and empty newsletter without links, images and so on. Send it and check if it is delivered. Let me know.

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