E-mails not sent but test e-mail is working

[mateuszhajdziony]

Hello everyone,

I am just starting with Newsletter plugin and have the following problem:

I have configured SMTP in the Newsletter plugin and successfully sent test e-mails – they will both appear in the recipient’s inbox and SMTP account’s outbox, so that’s fine. The problem begins when I’m trying to send real newsletters – the plugin says that the e-mails have been sent, sending to one test subscriber only for now, so I can see the Status as ‘sent’ and Progress as ‘1 of 1’, but there’s nothing in my inbox and nothing in the SMTP account’s outbox.

Any idea what’s going on?

[Stefano]

You newsletter could be dropped by your provider. Create a simple and empty newsletter without links, images and so on. Send it and check if it is delivered. Let me know.

[Author]

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