Hi Stefano –
I have been using Newsletter 3.14 for a little while now with WordPress 3.5.1 and the Avada theme, version 2.1.0. This collection of software all worked fine for us.
This morning, I changed the number of words in excerpts by entering a change to the appropriate field in the Avada theme’s blog settings. After that, my Newsletter email theme, which uses the “excerpt”, began to produce newsletters which look fine in the “New Message” panel, but then after I push the “create” button and the newsletter appears in the editing window, all that appears for the excerpt is an elipsys […]. When I send a test email from that window, it does indeed have no text for the excerpts, only the […]’s.
If I change the theme over to the 2011 theme from WordPress, the resulting newsletters DO have the full text of the excerpts. If I then change the theme back to Avada, the problem occurs again. Changing the number of words in the excerpt in the Avada settings does not help either.
So, if I really had to do so, I can switch the theme away from Avada everytime I want to send out a new newsletter, which I do every two weeks, and then back to Avada. However, if you could help me solve this problem, I would appreciate it.