Diagnostic Test ok, but no welcome email?!

[ofer]

Hi,
I am hosting on Goddady.
I have tested diagnostic test for emails (wordpress and newsletter) and recevied all 4 emails ok.

When I subscribe, I don’t get the welcome email although I have in “subscription steps”–>General–>Send welcome email to registered users–>Yes

Any idea why?

I have the same plugin and configuration on anther hosting provider and it works ok.
Thanks

[Stefano]

On go daddy you’re require to the their SMTP or you have such kind of issues.

https://www.thenewsletterplugin.com/godaddy-using-smtp-external-server-on-shared-hosting

Stefano.

[Author]

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