Home › Forums › Newsletter Plugin Support › Diagnostic Test ok, but no welcome email?!
Hi, I am hosting on Goddady. I have tested diagnostic test for emails (wordpress and newsletter) and recevied all 4 emails ok.
When I subscribe, I don’t get the welcome email although I have in “subscription steps”–>General–>Send welcome email to registered users–>Yes
Any idea why?
I have the same plugin and configuration on anther hosting provider and it works ok. Thanks
On go daddy you’re require to the their SMTP or you have such kind of issues.
https://www.thenewsletterplugin.com/godaddy-using-smtp-external-server-on-shared-hosting
Stefano.