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Delivery Engine Problem

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  • April 6, 2013 at 11:47 am #7700
    mx55mx
    Member

    Hi,

    Newsletter won’t run automatically. I have tried cpanel cron job, external online cron job but it just doesn’t work. WP Cron seems to work fine. I have some other plugins that use it. However delivery works if I trigger delivery engine by hand for each batch.

    This is what I have under diagnostic:

    Newsletter delivery
    Not set

    Function
    Status

    WordPress Cron System
    ENABLED. (it’s ok)

    Delivery Engine
    Not active  If inactive or always in “running now” status your blog has a problem: read more here.

    Feed by Mail
    Not active This time is not necessarily when the email will be sent but when Feed by Mail does its check to see if this is a planned day and if there is something to send.

    Follow Up
    Not active Indicates when the Follow Up system runs again (usually every hour) to check for new follow up to send out.

    SendGrid bounce checking
    Not active

    MailJet bounce checking
    Not active

    Parameter
    Value

    Database Wait Timeout
    20 (seconds)

    PHP Execution Time
    600 (seconds)

    NEWSLETTER_MAX_EXECUTION_TIME
    Not set

    NEWSLETTER_CRON_INTERVAL
    300seconds

    PHP Memory Limit
    128M

    WordPress Memory limit
    40M

    Absolute path
    /home/xxxxx/public_html/

    Tables Prefix
    wp_

    Database Charset and Collate
    utf8

    Hook “phpmailer_init”
    Obsolete.No actions attached

    File permissions
    OK

    April 6, 2013 at 11:54 am #7702
    mx55mx
    Member

    Oh yes, I use W3 Total Cache if this makes any difference. Changing newsletter configuration sometimes produces 404 page. And after that: The webpage at http://www.mypage.com/wp-admin/ has resulted in too many redirects.

    Then I have to delete cookies to reach administration again.

    April 6, 2013 at 12:16 pm #7703
    Stefano
    Keymaster

    The problem on the admin side is an apache mod_security fault that confuses a cookie with a sql injection. See here: https://www.thenewsletterplugin.com/apache-mod_security-and-newsletter-and-block-access-error.

    About the cron: Newsletter register it’s own cron type that should fire every 5 minutes. If that cron is, for any reason, disabled by other plugin it may not work. It happened in the past with some plugin.

    Can you send me the list of plugin you’re using?

    Try to install the plugin wp control plugin which lists the scheduled task and the available shedulers.

    http://wordpress.org/extend/plugins/wp-crontrol/

    Stefano.

    April 6, 2013 at 12:17 pm #7704
    Stefano
    Keymaster

    Another small thing: you should force an upgrade if you’re testing the cron, since newsletter install it only on activation. You can force an upgrade from the diagnostic panel or deactivating and reactivating it.

    Stefano.

    April 6, 2013 at 12:33 pm #7705
    Stefano
    Keymaster

    Hi, can you write me at stefano@satollo.net? I’ll send you an updated diagnostic panel that will display the installed schedules.

    Stefano.

    April 6, 2013 at 1:22 pm #7709
    mx55mx
    Member

    Hello, I sent you an email.

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