Home Forums Newsletter Plugin Support Dedicated Page Not Accepting/Recording Subscriptions

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  • #25669
    pathung
    Participant

    Hi,

    I just installed your plugin, and clicked that button to create a new, dedicated page for subscription, with only this code in it:

    [newsletter]

    After inserting an e-mail address, and clicking Subscribe button, the list doesn’t show the new e-mail address as being added, nor does the e-mail address receive any e-mail to request confirmation (set to double opt-in).

    I’ve test-sent a few of my newsletters to a test-subscriber, and it sends okay.

    It’s just the problem of accepting new subscribers. What did I do wrong?

    Thanks for your help.

    #25704
    Stefano
    Keymaster

    But what is happening when you subscriber form that page? Which is you blog address?

    Stefano.

    #25736
    pathung
    Participant

    My blog address is http://www.classicpartsauctions.com. It runs an auctions theme, and I’ve set up a dedicated Newsletter page (see right-most tab) for this newsletter. After clicking the Subscribe button, I’m taken straight back to the home page, and receive no notifications by e-mail that I have subscribed. On the administrative side, there also is NO notification that a new subscription has been received, and the Subscription list doesn’t show any sign of a new subscriber… please let me know how to fix this, as it really seems like a great plugin. Thanks.

    Also, I set a time for the newsletter to be sent automatically, but it didn’t send. I had to manually trigger the send, and it was pretty slow sending only 18 newsletters… is that normal?

    Lastly, your system did not send me a e-mail notification that you replied, though I checked the box to receive notification of replies. I check back everyday to see if someone replied, and you finally did, thanks.

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