Home › Forums › Newsletter Plugin Support › Database error wenn editing a newsletter

Viewing 9 posts - 1 through 9 (of 9 total)
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  • February 25, 2015 at 9:06 am #15244
    Villa
    Participant

    The plugin seems correctly installed, but wenn i click on “proceed to edit” for edeting a new newsletter i get the error”: “database error”. Any idea?

    February 25, 2015 at 11:54 am #15246
    Villa
    Participant

    In the logfiles there is this error
    25-02-2015 09:13:23 – FATAL – 11,3 MB – Duplicate entry ” for key 2
    25-02-2015 09:14:28 – FATAL – 11,3 MB – Duplicate entry ” for key 2
    25-02-2015 10:10:48 – FATAL – 11,2 MB – Duplicate entry ” for key 2
    25-02-2015 10:11:34 – FATAL – 11,2 MB – Duplicate entry ” for key 2
    25-02-2015 10:11:58 – FATAL – 11,1 MB – Duplicate entry ” for key 2
    25-02-2015 10:39:31 – FATAL – 11,2 MB – Duplicate entry ” for key 2
    25-02-2015 10:42:39 – FATAL – 11,2 MB – Duplicate entry ” for key 2

    Wenn i delete the existing newsletters it works. For once, then i again have to delete the existing newsletter.

    February 25, 2015 at 4:20 pm #15256
    Stefano
    Keymaster

    Try to force an upgrade from the diagnostic panel.

    Stefano.

    February 25, 2015 at 4:39 pm #15259
    Villa
    Participant

    I tried, but the link is not recognized

    http:// *** /wp-admin/admin.php?page=newsletter_main_diagnostic

    • This reply was modified 8 years, 1 month ago by Villa.
    February 25, 2015 at 5:10 pm #15263
    Stefano
    Keymaster

    Uhm, it seems you have a seriuos installation problem. Delete the plugin folder and reinstall.

    February 25, 2015 at 5:34 pm #15265
    Villa
    Participant

    Stefano,

    Of course i did it already…

    Do you have the queries to make the database-tables? I think that is the issue.

    February 25, 2015 at 5:50 pm #15266
    Stefano
    Keymaster

    There are a number of queries executed on installation. The only way to re run them is from diagnostic panel, but it should not affected by a database not updated!

    February 25, 2015 at 5:54 pm #15268
    Villa
    Participant

    I understand, but if you give me the database structure i can manually update it.

    February 28, 2015 at 10:58 pm #15283
    Stefano
    Keymaster

    Write me at stefano@thenewsletterplugin.com I’ll send you a structure dump.

    Stefano.

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