Home Forums Newsletter Plugin Support creating newsletters and send them works not propperly

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  • #25209
    Markus Giersch
    Participant

    Hello everybody.
    I have installed the newsletter plugin and all parameters are set. But a newsletter-test was not sent to a subscriber. I have checkd the wp-config.php file on the server and there is no term like this: define(‘DISABLE_WP_CRON’, true);
    What can i do?
    And another problem occured: while i was creating a new newsletter, the text in the drag&drop fild for “text” can not changed. I can oly change the color and the fontfamily. When i click on the little pen within the field, nothing happens.

    Thanks for help,
    Markus

    #25210
    Stefano
    Keymaster

    Hi, with test you mean you used the “save and test”?

    Stefano.

    #25225
    Markus Giersch
    Participant

    Hi Stefano.
    Yes. I have used the “save and test”. And i have built an Test-newsletter – it was not sent yet.
    And i did another test: Within “settings -> diagnostics” ist a test to send an email. It works.

    Markus

    #25641
    Stefano
    Keymaster

    Usually this is due to a filter in your server. Create a simple email wuth just one line of content and try to send it using save and test.

    Stefano.

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