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Viewing 10 posts - 1 through 10 (of 10 total)
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  • May 23, 2013 at 3:49 am #8322
    Anonymous
    Inactive

    Hi,
    I have created a subscription page at http://absolutoweb.com.br/newsletter/ and when I try to subscribe, the subscription confirmation page is delivered blank (see at http://absolutoweb.com.br/wp-content/plugins/newsletter/do/subscribe.php) and the subscription is not completed successfully.
    What am I doing wrong and how to solve that?
    Any help is appreciated.
    Fernando

    May 23, 2013 at 10:15 pm #8339
    Stefano
    Keymaster

    Hi, it can be a memory error or something else. From a blank page it’s impossible to solve the problem. Does test email arrive? Because the welcome email has not delivered to me when I tried to subscribe.

    Have you the apache error logs?

    May 23, 2013 at 10:20 pm #8341
    Anonymous
    Inactive

    Hi Stefano,
    The test email does arrive, but the welcome email doesn’t.
    I’ll get the apache error log to post here.
    Thanks for now. I’ll post again soon.

    May 23, 2013 at 10:21 pm #8342
    Stefano
    Keymaster

    Hi, since they can be big, send them via email to stefano@satollo.net.

    May 23, 2013 at 10:45 pm #8346
    Anonymous
    Inactive

    Hi Stefano,
    Does this help in any way?

    [Thu May 23 15:26:22 2013] [error] [client 186.214.57.54] SoftException in Application.cpp:668: Directory “/home/absoluto/public_html/wp-content” is writeable by group, referer: http://absolutoweb.com.br/newsletter/
    [Thu May 23 15:12:54 2013] [error] [client 93.37.56.28] SoftException in Application.cpp:668: Directory “/home/absoluto/public_html/wp-content” is writeable by group, referer: http://absolutoweb.com.br/newsletter/

    Thanks for your help.

    Fernando

    May 23, 2013 at 10:49 pm #8347
    Stefano
    Keymaster

    No, it is not relevant (even if my knowledge of what it seems a windows server is limited).

    The only way is to have an administrative access and put some check point in the subscription process.

    Stefano.

    May 23, 2013 at 10:59 pm #8348
    Anonymous
    Inactive

    Stefano,

    I just sent you an email with the passwords. Would you please check?

    Thank you.

    Fernando

    May 24, 2013 at 10:07 am #8349
    Stefano
    Keymaster

    Hi, solved. Someone change the permission of the wp-content folder to 777. Provider totally blocks PHP script inside folder with that kind of permission. I think who installed wordpress did it to protect the blog… but newsletter does not work with that setting.

    Stefano.

    May 24, 2013 at 3:03 pm #8352
    Anonymous
    Inactive

    Hi Stefano,

    And what kind of permission is needed? 755?

    Thank you very much for your help.

    Fernando

    May 24, 2013 at 3:17 pm #8353
    Stefano
    Keymaster

    Yes. 777 is too loose.

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