Home Forums Newsletter Plugin Support Blank page when you subcribe

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  • #12211
    Anonymous
    Inactive

    Hi!

    Just started using this plugin and love it! The only issue I’m having at present is that when someone clicks on the subscribe button they are redirected to page on the site that is blank. The semi official url is http://www.XXXXXX.com/wordpress/wp-content/plugins/newsletter/subscription/page.php?nm=confirmation&nk=3-7c711e4a69

    Obviously going to a blank page is bad for business. Is there something I’m not doing in the config section? Dunno. Thanx!

    #12212
    Stefano
    Keymaster

    Hi, that link should show a simple page with a message. You can set on subscription steps panel a specific wordpress page to show the message try that option. anyway the blank page is not correct: did you have file inside the folder wp-content/extensions/newsletter/subscription?

    #12308
    Anonymous
    Inactive

    Hello,

    I’ve the same problem with Chrome. With IE :
    >>>>>
    Info icon
    Le site Web ne peut pas afficher la page

    HTTP 500

    Causes les plus probables :
    •Le site Web est en cours de maintenance.
    •Le site Web présente une erreur de programmation.

    Essayez la chose suivante :

    Actualisez la page.

    Aller à la page précédente.

    Informations Informations

    Cette erreur (HTTP 500 Erreur interne au serveur) signifie que le site Web que vous visitez a rencontré un problème de serveur qui a empêché l’affichage de la page Web.

    Pour plus d’informations sur les erreurs HTTP, consultez l’aide.

    >>>>>>

    In the configuration Panel :
    Alternative custom confirmation required page : http://www.deckit.fr/confirmation-inscription-newsletter/

    All was OK …; but since 2 month, it don’w works ;-/

    #12311
    Stefano
    Keymaster

    The error 500 is due to a server error. It should be a file permission problem on file wp-content/plugins/newsletter/do

    #18800
    Anonymous
    Participant

    What should the permissions be on that folder?

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