Home Forums Newsletter Plugin Support Amazon Bounce

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #326508
    joerg.sommer
    Participant

    We are using the Plugin with Amazon SES and ist works finde. But we don’t receive any Bounce Feedback. Wi followed the insturction given by The Newsletter Plugin Support exactly.

    Aur Bounce configuration is:

    Check bounce configuration

    Bounce topic arn:aws:sns:eu-central-1:339713163447:tnp_bounce_bipar-email
    Bounce subscription https://bipar.email/?na=bounce
    Complaint topic arn:aws:sns:eu-central-1:339713163447:tnp_bounce_bipar-email
    Complaint subscription https://bipar.email/?na=bounce
    Email forwarding false

    Waht can we do?

    #326509
    Stefano
    Keymaster

    Hi, to get support for the professional Amazon Addon, I need to kindly ask to open a ticket from your account page so a technician can take care of that case (it’s almost surely a communication problem between amazon and your server, it could be a filter by your provider).

    Thank you.

    #326511
    joerg.sommer
    Participant

    TNX.

    #326760
    joerg.sommer
    Participant

    Six days (!!!) ago we opened a ticket as pro client. No answer till today …

Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.