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Viewing 11 posts - 1 through 11 (of 11 total)
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  • #356481
    Gabi
    Participant

    Hi from Germany!

    I try to develop for my food blog a new newsletter template with a couple of blog posts that share the same tag (for example right now it’s strawberry). But whenever I try to edit the Blog Posts block > categories and tags > “tags, comma separated” the block crashes and shows nothing. I’m using the newest version 9.2.5

    Any ideas? I’d appreciate your help – Gabi 

    #356519
    Michael
    Keymaster

    Hello Gabi,

    can you please specify what you mean with “the block crashes” ? Do you get an error? Or it just fails showing your posts? Are you sure they’re tagged correctly?

    Thanks,
    Michael

    #356531
    Gabi
    Participant

    Hi, Michael – thanks for answering! No, there’s no error message, the edit part on the right side of the newsletter window closes, but there’s no blog post element in the newsletter on the left side either. It shows nothing even though the tag definitely exists. Many greetings, Gabi

    #356690
    Michael
    Keymaster

    Hi Gabi,

    sorry for the late reply. Does the block options panel closes by itself or after you click save?
    A quick video of what’s happening would be extremely helpful here.

    Michael

    #358172
    Gabi
    Participant

    Sorry for the delay from my side, too! Strangely enough it worked for the newsletters – I could add a tag and the corresponding blog post appeared. Now it stopped functioning, see video… When I choose a tag (I know that there are blog posts for it) the whole blog posts block on the left side disapprears. 

    #358173
    Gabi
    Participant

    How do I add a video here?

    #358221
    Michael
    Keymaster

    Hello,

    you can use a free video/image hosting website such as Jumpshare.com

    Michael

    #358261
    Gabi
    Participant

    Hi. Michael – see here: https://www.usa-kulinarisch.de/uploads/newsletter_error.mov

    As soon as I start typing in a keyword on the right the “lastest post” block on the left (that showed the newest posts by default) disappears. There are posts associated with the keyword, that can’t be the reason. Many greetings, Gabi

    #358463
    Michael
    Keymaster

    Hello Gabi,

    sorry for the delay. Are you 100% sure there are posts assigned to the “blueberry” tag? That behaviour usually occurs when no posts are found with that particular tag.

    #358528
    Gabi
    Participant

    Hi, Michael – I just checked again for a couple of existing tags. I might have found the problem: It works when I apply the tag within the “categories and filters” and hit “apply” on top right away. If I hit “enter” on my keyboard (I thought that gave me a preview) before clicking “apply” the block on the left disappears. Thanks for answering and doing research with me 🙂 

    #358608
    Michael
    Keymaster

    No worries Gabi, I can confirm that behaviour. Glad you’ve found the reason!

    Michael

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