Home › Forums › Newsletter Plugin Support › 2 methods to modify profile by users: different results.

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  • April 23, 2015 at 8:08 am #15871
    anto
    Participant

    Hello,

    There are currently 2 methods to modify profile by users, but the results are not the same. What is wrong?

    Indeed, people who need to modify their profile should:
    1. Start from the profile link added on every newsletter (method 1)
    or
    2. Using the page containing the shortcode [newsletter_profile] (method 2).

    Yes, but it seems that the results are NOT the same: With the method 2, fields filled by users in their profile appear and could then definitively disappear after.

    The actual shortcode [newsletter_profile] seems not stable.

    In some situations using the page containing the shortcode is indispensable (method 2 instead of method 1).

    How to ensure that the method 2 generates the same good results as the method 1?

    Could Stefano and Newsletter Team kindly improve the shortcode [newsletter_profile] to solve this important issue?

    Many thanks.

    April 23, 2015 at 8:18 am #15873
    Stefano
    Keymaster

    Hi, the problem with your test could be raised by this situation: you are logged in with a user and you’re editing the profile of a subscriber not connected with that user. WP users and subscribers are not the same, if you start the profile editing from an email with a clean browser where you’re not logged in you should have no problems.

    Anyway we’ll check the code and update the documentation to clarify situations like yours.

    April 23, 2015 at 8:25 am #15875
    anto
    Participant

    Hi Stefano,

    Yes you’re right.
    But in my current website (that I gave you the URL), WP user = Subscriber. All WP users are also subscribers.

    Hoping you improve the code for solving this issue.

    Regards.

    April 23, 2015 at 11:35 am #15878
    anto
    Participant

    Hi Stefano,

    I just discovered another problem: 2 users (A and B), both of them are WP users AND subscribers. If those 2 users use the same computer, when A login, A may get B’s profile, and not his own profile!!!

    Your Team may recreate easily this situation. And you will see the issue.

    Regards.

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